Your internet plan
- Up to 200 Mbit/s download and 25 Mbit/s upload
- On the cable network
- No minimum contract term
- One-time activation 79.–
- Up to 1 Gbit/s download and 100 Mbit/s upload
- On the cable network
- No minimum contract term
- One-time activation 79.–
- Up to 10 Gbit/s upload/download speed
- In the fiber-optic network
- No minimum contract term
- One-time activation 79.–
Technology
The 200 Mbit/s and 1 Gbit/s plans are based on HFC technology and are delivered to the home via the cable network. The 10 Gbit/s Fiber plan relies on the latest technology standard and uses the fiber-optic network exclusively.
Router
The routers feature a LAN interface, four LAN ports, and WiFi 6 with multiple internal antennas. Firmware follows the manufacturer’s standard (including SPI firewall, excluding VoIP).
Accessories
All necessary accessories, including cables, are delivered with the router.
One-time activation
To activate a fiber connection, a technician must be called out to a fiber distribution centre. In addition, the router’s provided as part of the service.
Accepted payment methods
Enter your payment method online for convenient settlement. We accept Visa or Mastercard for payments by credit/debit card.
Phone
Our telephone customer service is personal and free of charge. We’re happy to help.
Get in touch now
Naturally, our customer service is free of charge. We’re happy to help.
Get in touch now
Chat
Naturally, our customer service is free of charge. We’re happy to help.
Get in touch now
Select plan
Get your router
Let’s go
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Is the router included?
Yes, you’ll receive a router by post a few days before your desired start date. All the necessary cables are also included. So you don’t have to worry about anything. -
Do I have to cancel my plan with my old provider?Unfortunately, unlike a mobile phone contract, it’s not possible for us to cancel your current internet contract for you. However, you can go ahead and conclude a Galaxus Internet contract right away. Just make sure to cancel your old contract as soon as possible to avoid paying double.You’re free to choose any start date for Galaxus Internet when you register.
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Can I use Galaxus Internet without a fiber socket?You can check availability where you are by entering your address. If fiber-optics haven’t yet been introduced in your area, you can alternatively switch to our HFC option. If Galaxus 10 Gbit/s Fiber is available but you don’t have a fiber socket yet, you can still go ahead and use it. We’ll provide you with all necessary information after you’ve registered.
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Do you also offer TV and landline services?Unfortunately, we don’t currently offer internet TV services. However, you can use the IP TV services of many other providers including Zattoo or Teleboy. Galaxus won’t be providing a landline phone service anytime soon either.
